From $1.98 per custom recycled box
HEROPACK Sample Packs
Sale price
$6.00
per unit
Tax included
Product Description
Sample Mailer Packs
We've had so much interest in our HEROPACKS since launch, but the biggest question is "can I see a sample?". We totally understand that businesses need to touch and feel their packaging and test to ensure it fits with their products and suits their shipping needs. So here are our sample pack options. Our sample packs can be shipped anywhere in Australia or Internationally.
Sample packs can also be purchased in some specific colours to avoid wastage of mailers if only certain colours are needed (Colour-specific sample packs contain one mailer in each size, with a total of 5 mailers).
Sample packs are also available for our padded HEROBUBBLE compostable mailers (3 padded mailers) and includes 1x padded mailer in each colour (pink, black and white).
Current sizes included in our sample packs vary by colour but include some or all of the following sizes:
- X Small (110x220mm) - Black only
- Small (190x260mm) - All colours
- Small-Medium (220x340mm) - All colours
- Medium (265x380mm) - All colours
- Large (360x480mm) - All colours
- X Large (550x550mm) - Black, White/Grey & Pink Only
- XXL (600x730mm) - Black & White/Grey Only
Current sizes available for padded mailers:
- Small (190x260mm) - White, Pink and Black
- Medium (265x380mm) - White, Pink and Black
- Large (360x480mm) - White only
Design features:
- Small HEROPACK logo on the front.
- Premium matte finish to differentiate our compostable mailers from glossy plastic mailers.
- You can apply your existing shipping labels or write directly onto the mailer.
- Waterproof to keep shipments safe from rain.
- Our compostable mailers are tough, durable and amazing!
Shipping & Returns
Dispatch Times - In-Stock Products
Dispatch Times - Custom Printed Orders
Delivery Times & Information - Australia
Delivery Times & Information - International
General Shipping Information:
DISPATCH TIMES:
SAME-DAY DISPATCH BEFORE 12PM AEST/AEDT on business days (holiday trading hours may differ).
All orders are shipped the next business day (holiday trading hours may differ).
AUSTRALIA: Australia Post is currently delivering as normal, but please choose Express Post in checkout if you need products quickly. Take note of the estimated delivery times in checkout. For Sydney-based customers, we also have same-day delivery options in checkout.
INTERNATIONAL (outside Australia):
There may be some delivery delays for non-Australian orders. Please allow more time for your order to arrive and check your tracking link for the latest information before contacting us. Take note of the estimated delivery times in checkout. If in doubt, contact the shipping carrier directly to obtain further information. When ordering mailers, it's best to keep additional buffer stock to avoid running out.
Contact us for urgent orders: If you are in urgent need of compostable mailers, we can provide a separate shipping quote for non-Australian orders using other shipping carriers such as DHL Express who will be delivering faster than our usual carriers. Please contact us if this is an option for you and we can assist.
Dispatch times:
READY TO SHIP PACKAGING (NON-CUSTOM)
We currently ship orders the same business day when ordered before 12pm AEDT. You will receive a shipping confirmation with your tracking details once the order has been shipped. Our order system is highly automated, which means we cannot amend or change orders once placed under any circumstances. However, if you need to return mailers, please review our returns information below.
Please note that unforeseen events such as natural disasters can impact dispatch times. Check our website for the most up to date information.
Please note that unforeseen events such as natural disasters can impact dispatch times. Check our website for the most up to date information.
CUSTOM
Custom Printed Boxes:
Allow 2-3 business days for your PDF proof. Once approved, printing times for samples are approximately as follows:
Basic Logo Printing (available here): Dispatched in 2-3 business days
Full-Colour Printing (available here): Dispatched in 3-7 business days
Bulk orders:
Full-Colour Printing (available here): Dispatched in 3-7 business days
Bulk orders:
Allow 2-3 business days for your PDF proof. Dispatch times depend on the total quantity ordered.
Once approved, printing times for samples are approximately as follows:
Logo (Basic) Printing (available here):
25-100 units --> 3 to 4 business days
250-500 units --> 5 to 6 business days
1000+ units --> 7 to 10 business days
Full-Colour Printing (available here):
25-300 units --> 7 to 10 business days
300+ units --> These can be split into 2-3 deliveries to keep our production line moving along smoothly. We will always contact you when this occurs.
300+ units --> These can be split into 2-3 deliveries to keep our production line moving along smoothly. We will always contact you when this occurs.
If 300+ units are needed in one shipment, please allow up to 20 business days for printing.
Custom Printed Calico bags/totes and paper mailers:
Allow 2-3 business days for your PDF proof. Dispatch times depend on the total quantity ordered. Once approved, printing times for samples are approximately as follows:
Printed samples: Dispatched in 2-3 business days
Printed orders - dispatch times depend on the total quantity ordered. Printing times are approximately as follows:
25-100 units --> 3 to 4 business days
250-500 units --> 5 to 6 business days
1000+ units --> 7 to 10 business days
Have an event or urgent deadline? We might be able to prioritise your order. Please contact us, live chat or phone (02) 8006 1283.
25-100 units --> 3 to 4 business days
250-500 units --> 5 to 6 business days
1000+ units --> 7 to 10 business days
Have an event or urgent deadline? We might be able to prioritise your order. Please contact us, live chat or phone (02) 8006 1283.
Delivery times:
Australian orders:
Delivery times: In general, please allow 2-8 business days (standard shipping) and 1-3 business days (express shipping) for delivery once your order has been shipped. For Sydney Metro customers, we do also offer warehouse pick-up and have same-day shipping options on our website. Please note that unforeseen events such as natural disasters can impact delivery times. Check our website for the most up to date information.
International orders:
Delivery times: We offer both International Standard and International Express shipping options for New Zealand, Canada, USA, UK and other countries. In general, please allow 3-7 days for express international shipments, and 5-20 days for standard international shipping delivery. Delivery times vary from country to country and estimated shipping times will display in checkout once you’ve entered your shipping address. Please note that unforeseen events such as natural disasters can impact delivery times. Check our website for the most up to date information.
Import duties: Orders placed outside of Australia will be classed as an import in the recipient country. As such, you will need to pay the associated import duties and taxes required to clear customs in your country. The shipping carrier assigned to your shipment will contact you using the details on your order when placed. If import duties are not paid by the recipient as required, the shipment will be diverted to commercial composting facilities for disposal and cannot be returned. No refunds will apply in these cases either.
Returns:
Change of mind: If you have purchased the wrong size, or no longer need your mailers, you may be able to return them for a store credit within 14 days of purchase. Due to the renewable ingredients used and shelf life of our mailers, no change-of-mind returns can be accepted under any circumstances after this period. We have a strict returns process to ensure all returns are received correctly and can be re-sold to other customers. Change of mind returns are also subject to handling and restocking fees and the original shipping cost being deducted from any store credit. For custom orders which have not been printed yet, a sampling/setup fee between $15-$50 will also be deducted from any change of mind returns for custom orders. If a custom order has already been printed, no change of mind returns will be accepted. If you need to return your product(s), please contact us for further instructions.
Product issues: Sometimes things don't go to plan. Rest assured we will ensure a fast resolution which can include product replacements, store credits and refunds. If you have any product issues whatsoever, please contact us for further instructions. Generally, we will request photos or a video of any issues to help provide the fastest resolution.
Pre-Order Information:
Occasionally, our products could be out of stock and move to a pre-order listing. This will be noted when purchasing the products and will also be noted in your order confirmation alongside any pre-order items.
No Split Shipments: Please note that if pre-order items are purchased together with regular items which are in stock, the entire order will be on hold until the pre-order stock is available for shipping (we cannot partially ship orders). If you wish to place a pre-order as well as purchase available items, it's best to purchase separately to avoid delays in shipping your order.
You will receive a shipping tracking notification as soon as your order has been dispatched. If you have any questions, please message us for assistance.
In-House Custom Printing
Sustainable, Fast, Affordable, Custom Packaging. Made in Sydney.
This isn't your average packaging. Each product is made from recycled materials, B-Corp certified, and carbon-offset. All printing is done with non-toxic, water based inks.
PROUDLY PRINTED IN AUS
FAST PRODUCTION TIME
Custom Printed Recycled Boxes
Full Colour, Custom Boxes
From $3.68 per full colour box
Custom Printed Tote Bags
From $3.26 per large tote bag
Custom Printed Padded Mailers
From $1.66 per custom padded bags
Custom Printed Paper Mailers
From $0.80 per custom paper mailer
Custom Printed Calico Bags
From $0.83 per custom bag
FAQS
REVIEWS
M
Quick delivery and great customer service. The black sample pack has given me a really good idea about which of my products will fit where - and it's a perfect fit - literally and values wise.
A
I was worried "enviro-friendly" may mean these bags weren't strong enough, but I'm quite impressed with the durability, look and feel of these mailer bags! They'll keep my brand presenting professionally which has really sealed the deal for me. Just love them!
M
I purchased the sample pack to get a feel IRL for the various colours and sizes available. The small one is perfect for my needs, and I love the colours pink and black, as they suit my Jill Pill pill boxes that I mail out direct to customers. I love the fact that they are compostable as sustainability is important to me and my business.
O
The samples arrived and were awesome! - Definitely will be placing an order soon.
A
The quality is beautiful, customer service is amazing. Quick delivery too! Amazing range of sizing and colours. Will be using Hero from now on for sure!!
Replace plastic mailers with compostable mailers
M
Quick delivery and great customer service. The black sample pack has given me a really good idea about which of my products will fit where - and it's a perfect fit - literally and values wise.
A
I was worried "enviro-friendly" may mean these bags weren't strong enough, but I'm quite impressed with the durability, look and feel of these mailer bags! They'll keep my brand presenting professionally which has really sealed the deal for me. Just love them!
M
I purchased the sample pack to get a feel IRL for the various colours and sizes available. The small one is perfect for my needs, and I love the colours pink and black, as they suit my Jill Pill pill boxes that I mail out direct to customers. I love the fact that they are compostable as sustainability is important to me and my business.
O
The samples arrived and were awesome! - Definitely will be placing an order soon.
A
The quality is beautiful, customer service is amazing. Quick delivery too! Amazing range of sizing and colours. Will be using Hero from now on for sure!!
M
Quick delivery and great customer service. The black sample pack has given me a really good idea about which of my products will fit where - and it's a perfect fit - literally and values wise.
A
I was worried "enviro-friendly" may mean these bags weren't strong enough, but I'm quite impressed with the durability, look and feel of these mailer bags! They'll keep my brand presenting professionally which has really sealed the deal for me. Just love them!
M
I purchased the sample pack to get a feel IRL for the various colours and sizes available. The small one is perfect for my needs, and I love the colours pink and black, as they suit my Jill Pill pill boxes that I mail out direct to customers. I love the fact that they are compostable as sustainability is important to me and my business.
O
The samples arrived and were awesome! - Definitely will be placing an order soon.
A
The quality is beautiful, customer service is amazing. Quick delivery too! Amazing range of sizing and colours. Will be using Hero from now on for sure!!
