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HEROPACK Sample Pack of different sizes in black, pink and white/grey colour
HEROPACK sampler in 3 colours in all sizes
HEROPACK 100% Certified compostable, made from cornstarch and cassava roots.
Instructions how to reuse HEROPACK
HEROPACK Sample Packs
Load image into Gallery viewer, HEROPACK Sample Pack of different sizes in black, pink and white/grey colour
Load image into Gallery viewer, HEROPACK sampler in 3 colours in all sizes
Load image into Gallery viewer, HEROPACK 100% Certified compostable, made from cornstarch and cassava roots.
Load image into Gallery viewer, Instructions how to reuse HEROPACK
Load image into Gallery viewer, HEROPACK Sample Packs
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HEROPACK Sample Packs

Regular price $6.00

Unit price per 

Sample Mailer Packs

We've had so much interest in our HEROPACKS since launch, but the biggest question is "can I see a sample?". We totally understand that businesses need to touch and feel their packaging and test to ensure it fits with their products and suits their shipping needs. So here are our sample pack options. Our sample packs can be shipped anywhere in Australia or Internationally.

Sample packs can also be purchased in some specific colours to avoid wastage of mailers if only certain colours are needed (Colour-specific sample packs contain one mailer in each size, with a total of 5 mailers).

Sample packs are also available for our padded HEROBUBBLE compostable mailers (3 padded mailers) and includes 1x padded mailer in each colour (pink, black and white).

Current sizes included in our sample packs are:

  • Small (190x260mm)
  • Small-Medium(220x340mm)
  • Medium (265x380mm)
  • Large (360x480mm)
  • X Large (550x550mm)

Current sizes available for padded mailers:

  • Small (190x260mm) - white, pink and black.
  • Medium (265x380mm) - white, pink and black.
  • Large (360x480mm) - white only

Design features:

  • Small HEROPACK logo on the front.
  • Premium matte finish to differentiate our compostable mailers from glossy plastic mailers.
  • You can apply your existing shipping labels or write directly onto the mailer.
  • Waterproof to keep shipments safe from rain.
  • Our compostable mailers are tough, durable and amazing!

    Shipping & Returns

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    General Shipping Information

    Dispatch Times

    Delivery Times & Information - Australia

    Delivery Times & Information - International

    Returns Information

    Pre-Order Information

    General Shipping Information: 

    WAREHOUSE STATUS: SHIPPING AS NORMAL

    DISPATCH TIMES:
    SAME-DAY DISPATCH BEFORE 12PM AEST/AEDT on business days (holiday trading hours may differ).
    All orders are shipped the next business day (holiday trading hours may differ).

    AUSTRALIA: Australia Post is currently delivering as normal, but please order ahead and choose Express Post in checkout if you need products quickly.

    INTERNATIONAL (outside Australia):
    Some delays, depending on COVID-19 outbreaks in destination country.

    There may be delivery delays for non-Australian orders. Please allow more time for your order to arrive and check your tracking link for the latest information before contacting us. If in doubt, contact the shipping carrier directly to obtain further information. When ordering mailers, it's best to keep additional buffer stock to avoid running out during this time.

    Contact us for urgent orders: If you are in urgent need of compostable mailers, we can provide a separate shipping quote for non-Australian orders using other shipping carriers who may be delivering faster than our usual carriers. Please contact us if this is an option for you and we can assist.

    Dispatch times:

    We currently ship orders the same business day when ordered before 12pm AEDT. You will receive a shipping confirmation with your tracking details once the order has been shipped. Our order system is highly automated, which means we cannot amend or change orders once placed under any circumstances. However, if you need to return mailers, please review our returns information below.
    Please note that unforeseen events such as natural disasters can impact dispatch times. Check our website for the most up to date information.

    Delivery times:

    Australian orders:

    Delivery times: In general, please allow 2-8 business days (standard shipping) and 1-3 business days (express shipping) for delivery once your order has been shipped. For Sydney Metro customers, we do also offer warehouse pick-up and have same-day shipping options on our website. Please note that unforeseen events such as natural disasters can impact delivery times. Check our website for the most up to date information.

      International orders:

      Delivery times: In general, please allow 5-20 business days for delivery once your order has been shipped. Delivery times vary from country to country and rely on the central postal services in the recipient country. Please note that unforeseen events such as natural disasters can impact delivery times. Check our website for the most up to date information.

        Import duties: Orders placed outside of Australia will be classed as an import in the recipient country. As such, you will need to pay the associated import duties and taxes required to clear customs in your country. The shipping carrier assigned to your shipment will contact you using the details on your order when placed. If import duties are not paid by the recipient as required, the shipment will be diverted to commercial composting facilities for disposal and cannot be returned. No refunds will apply in these cases either.

        Returns:

        Change of mind: If you have purchased the wrong size, or no longer need your mailers, you may be able to return them for a store credit within 14 days of purchase. Due to the renewable ingredients used and shelf life of our mailers, no change-of-mind returns can be accepted under any circumstances after this period. We have a strict returns process to ensure all returns are received correctly and can be re-sold to other customers. Change of mind returns are also subject to handling and restocking fees and the original shipping cost being deducted from any store credit. If you need to return your mailers, please contact us for further instructions.

        Product issues: Sometimes things don't go to plan. Rest assured we will ensure a fast resolution which can include product replacements, store credits and refunds. If you have any product issues whatsoever, please contact us for further instructions. Generally, we will request photos or a video of any issues to help provide the fastest resolution.

        Pre-Order Information:

        Occasionally, our products could be out of stock and move to a pre-order listing. This will be noted when purchasing the products and will also be noted in your order confirmation alongside any pre-order items.

        No Split Shipments: Please note that if pre-order items are purchased together with regular items which are in stock, the entire order will be on hold until the pre-order stock is available for shipping (we cannot partially ship orders). If you wish to place a pre-order as well as purchase available items, it's best to purchase separately to avoid delays in shipping your order.

        You will receive a shipping tracking notification as soon as your order has been dispatched. If you have any questions, please message us for assistance.

         

        FAQs

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        What exactly are they made from?

        HEROPACKS are made from home-compostable materials, mainly corn starch and PBAT (a compostable ingredient which bonds the renewable ingredients together). 

        How do we compost them?

        To compost them at home, it’s best to remove any labels, cut them up and place in your compost bin as “brown” materials. These will completely break down within 90-120 days in a home-compostable environment - sometimes even sooner!

        These can also be sent to composting facilities to be properly broken down and composted. If you are in Australia, please CLICK HERE to find a composter near you. You can also ask your local council if they can provide a composting green bin for you. Another great option is to visit www.sharewaste.com to find a local home-composting enthusiast near you!

        What happens if they end up in landfill?

        Our goal is to ensure all our products are disposed of correctly. This means encouraging our business customers and consumers to not send any packaging to landfill. It's most important to help your customers home-compost our products to take full advantage of the environmental benefits. In a home-compost, HEROPACK mailers take 90 days to break down. As most landfills are deprived of oxygen, all materials ending up in landfill do not degrade as intended, including our compostable products. Due to the nature of the landfill process, this will add to methane production. If a landfill is exposed to oxygen, then our home-compostable materials with degrade much faster than other materials. In contrast, traditional plastic shipping mailers (including recycled plastic mailers) take 400 years or more to break down, and still release deadly methane gas into the atmosphere. The bottom line is that encouraging businesses and households to compost is on of the best solutions against fighting climate change.

        How do your mailers compare to Australia Post (Auspost) mailer sizes?

        Australia Post has the following sized mailers:

        500g - 220x355mm
        1kg - 265x385mm
        3kg - 310x405mm
        5kg - 435x510mm

        The closest mailers we have are as follows:

        500g - Use our Small-Medium mailer (220x340mm)
        1kg - Use our Medium mailer (265x380mm)
        3kg - Use our Medium (265x380mm) or Large (360x480mm)
        5kg - Use our X Large (550x550mm)

        How does shipping work for HEROPACKs (compared to Australia Post pre-paid mailers)?

        When you purchase HEROPACKs, you are purchasing the mailers only (not the shipping). To pay for shipping, you will need to go to an Australia Post shop and get labels printed or if you use e-Parcel or Sendle, you can print and pay for labels at home. If you need any more information, head to our blog post - Check it out here!

        What happens in water?

        They are water resistant but if they are placed in water for a long time, they will break down there too. It takes much longer to break down in water because of the cooler temperatures.

        How can I tell my customers about the compostable packaging?

        If you place an order with us, you will receive a link to our Retailer Media Pack, including images and information sheets to send to your customers and/or display on your website.

        Are the white strips covering the adhesive also compostable?

        The white strips are not compostable at this stage, and are considered a soft plastic. This is because if a compostable material was used to cover the adhesive, it would not peel off effectively and would mean the mailer is unusable and not sealable. The best method of disposal for these white strips is using a commercial soft plastics recycling company by searching here, or using a Community Recycling Centre in NSW, Australia, which accept all recycling for free (search for similar organisations in other states). It's important to note that once mailers have been reused and are ready for final disposal, the white strips covering the adhesive have already been removed, leaving the compostable mailer ready for your customers to home or commercially compost.

        Is the backing paper for your HEROLABELs compostable or recyclable?

        The label backing material is not compostable at this stage, but is recyclable through a specialised process which separates the paper from a thin silicone material (the shiny part which allows the label to peel off the backing paper easily). The best method of disposal for the backing paper is through TerraCycle and their Office Supplies Zero Waste Box. We're working on a return to store type program to also assist in the recycling of our label backing material (more on this coming soon).

        What's the difference between compostable and biodegradable?

        In short, a biodegradable product simply breaks down into smaller micro-plastics which still contaminate the environment. Certified home-compostable products break down as if they were never there, and can also be safely eaten by worms. Therefore, a compostable product is always more preferable over a biodegradable product. 

        Do your compostable mailers have a shelf life?

        Yes. As our compostable mailers are made from renewable ingredients, they have a shelf life of approximately 9-12 months when kept in cool and dry conditions, out of direct sunlight. This should be considered when ordering mailers in bulk. We recommend ordering for a 3-6 month period of shipments when purchasing mailers. We are also working on many mailer design improvements which will see this life expectancy increase in the future.

        Where are your products made?

        All of our HEROPACKs and HEROBUBBLEs are produced in China. There are good reasons for this and we would love to tell you! Head over to our Where Are They Made page for all the information.

        Our accessories are made in USA, Germany and Australia.

        Get Your Own Custom Compostable Mailers!

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        Compostable mailers (as seen above) now have a NEW MOQ of only 5,000 pieces per size (previously 10,000)! Fill in the form below.
         

        Please note: Custom paper mailers and calico bags have a MOQ of only 25 pieces! These are printed in our warehouse in Sydney and can be shipped within 2 days.

        Click here to order custom paper mailers.

        Click here to order custom calico bags.

         

        We have a price-beat guarantee* (conditions apply). If you receive a lower price on like-for-like mailers, we will beat it by 5%. Please also note that home-compostable shipping mailers are specially designed to disappear! They have a shelf life of 9-12 months. When ordering custom mailers, they will need to be used up within this timeframe. 

        Our versatile mailers are durable, stylish, and easy for mail shipments. They look fantastic in different colour options and can be used for e-commerce product packaging, subscription boxes, or gift boxes. We give you a wide range of custom mailers that will fit your brand and amaze customers.


        WIDE RANGE OF COLOUR OPTIONS

        Branding is an integral part of any business. Your brand visuals need to be consistent to gain credibility, improve the brand image, and gain recognition.

        We are all about customisation, but we offer some off-the-shelf colour options as well.

        We can cater to any colour needs you might need via our customisation options. Get in touch with us via our enquiry form above, and we will provide.


        THE FUTURE OF CUSTOM PACKAGING

        At Hero Packaging, we offer HD printing services that are the latest digital technology for printing. All of our designs are applied in a single, clear step. All your custom packaging will look amazing and impress your customers.

        Compared to traditional technologies, our processes offer higher accuracy and speed. At the same time, we offer our services at affordable prices.


        BENEFITS OF OUR CUSTOM MAILERS

        We are reliable partners that bring competitive prices and high-quality products. Here are the main reasons why so many e-commerce companies work with us.

        WE ARE FLEXIBLE

        We can deliver your custom shipping bags anywhere in Australia. No matter what kind of design you need, we have the tools to execute them to perfection. If you have special edition products coming out, we can adjust your artwork to showcase their significance.

        OUR PRODUCTS ARE SLICK AND LUXURIOUS

        Our HD prints give a fantastic, slick, and luxurious look. The packaging of your products needs to tell what’s inside. When customers buy your products, they will feel like members of an exclusive club.

        MAXIMUM CLARITY

        TEST OUR SAMPLES

        We understand that our customers want to see how our products look, check their quality, and see what they are getting for their money. Before we do a full product line, you can Test our samples. Be creative and tell us what you want. We will send samples in a couple of workdays.

        GET CREATIVE

        Check our offers and design your unique product packaging..

        Reviews

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        Customer Reviews

        Based on 382 reviews
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        N
        Nikki (Melbourne, Victoria, Australia)
        great bags!

        I bought a sample pack and was impressed by the quality so I bought 200 in different sizes. They are as strong as the plastic mailers, which I didn't think they would be! Very impressed and I've used them already. Tip: if you're not sure about how strong or good they are, buy the sample pack and you'll be ordering them on the regular.

        K
        Karen W. (Brisbane, Queensland, Australia)

        Samples are a great addition as it helps you choose the right size without buying bulk of the wrong size

        A
        Ariella B. (Sydney, New South Wales, Australia)

        HEROPACK Sample Packs

        B
        Brandon B. (Sydney, New South Wales, Australia)
        Easy and great

        Easy to order and great product

        M
        Mackenzie H. (Melbourne, Victoria, Australia)

        HEROPACK Sample Packs